System requirements

  • Your computer must meet the minimum requirements (see below)

  • You will need to download/install ITX Flex on your computer - preferably a few days/one week before the exam

  • You need two codes for your exam: The personal code and the PIN code.

    You must enter your personal code to start ITX Flex. The personal code is visible in Digital Exam 45 min before the exam starts.
    Once the exam starts, you need to enter the PIN code. This unlocks the assignment in ITX Flex, and allows you to submit your hand-in, when you are done. The PIN code is provided by the invigilators in the examination room.

  • ITX Flex must be active on your computer throughout the entire exam. ITX Flex starts recording when the exam begins and stops when you submit your hand-in and exit the program or 15 min after the exam ends. A red frame around the edge of your screen means ITX Flex is working.

  • It is your responsibility that ITX flex is active. If you cannot see the red frame at any point during the exam, please restart ITX flex or request assistance. If you need to restart your computer, be sure to also restart the ITX Flex program.

  • Remember to save and upload your submission in the document format(s) specified for the exam.

  • There are IT supporters present in the room if you experience problems. Just raise your hands and someone will assist you.

  • Information regarding permitted aids and the exam rules are not described in this guide. Your study secretary provides these.

Minimum requirements when using ITX Flex

Your computer must comply with the following requirements:

If in doubt, ask your study secretary or IT Services before the exam.

  • PC: Windows 7 or newer
  • Mac: OSX 10.10 (Yosemite) or newer
  • Linux and Chrome OS (Chromebooks): These OS are not supported by ITX Flex, and cannot be used
  • You must be able to access the internet, and are not allowed to block ITX Flex from internet access/ITX Backend
  • You need at least 2 GB available storage on your computer
  • Make sure that ITX Flex can edit the folder it’s been installed in